Maryland Bids > Bid Detail

RFP IT Service Desk Tier One Support

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Agency: Washington Suburban Sanitary Commission
Level of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD14200468151987421
Posted Date: Mar 12, 2024
Due Date: Mar 28, 2024
Source: https://onesource.wsscwater.co...
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Form Details (Abstract): Auction 48004,4
Status Active
Abstract
Negotiation Number 48004,4
Negotiation Type Auction
Title RFP IT Service Desk Tier One Support
Description This solicitation is for outsourcing the IT Service Desk for WSSC Water to a qualified Managed Service Provider. The primary objective in this outsourcing initiative is to ensure the seamless provision of dependable remote Tier 1 24/7 IT Service Desk support services.
Open Date 24-JAN-2024 16:14:10
Close Date 28-MAR-2024 14:00:00
Award Date
Cover Sheet
Contract Admininstrator Gaskins, Angela R
Phone 240-302-8826
E-mail angela.gaskins@wsscwater.com
Site Inspection No
Site Inspection Date & Time
Site Inspection Location
Pre-Solicitation Meeting Yes
Pre-Solicitation Meeting Date & Time 31-Jan-2024 10:00:00
Pre-Solicitation Meeting Location RGH: 14501 Sweitzer Lane, Laurel, MD 20707
Appendix A
Supplier Diversity Forms Yes
Appendix B
Performance Bond No
Labor and Material Payment Bond No
Appendix C
Pricing Page Yes
Signature Page Yes
Contract Certification Affidavit Yes
References Form No
Statement of Bidder's Qualification's Form No
Metropolitan Council of Governments Rider Clause No

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